Unless you have the right HP printer drivers, you cannot operate the printer properly. You need to go to 123.hp.com/setup to install the HP drivers. Once you`re on the download page, you need to follow certain steps. These steps will help you to download the appropriate driver files according to your printer`s model:

• Go to www.123.hp.com

• Type your printer`s model number.

• Then, related drivers to the printer model will be listed.

• You need to download the drivers compatible with your operating system.

• Once the EXE file is downloaded, you need to click over it.

• This would enable the installation of the driver files.